Use this page for activation help, setup recovery, update questions, and diagnostics before you email support.
Make sure you are entering the Mission Control license key exactly as shown on the purchase success page. If activation still fails, capture the exact on-screen error and the email address used at checkout.
Mission Control offers a 14-day manual refund window. Email support with the purchase email, your order details if you have them, and the reason for the refund request. If you lost your key, we can also recover the order using the checkout email.
Verify the OpenClaw URL, confirm the server is reachable from the browser, and re-enter the current OPENCLAW_SETUP_PASSWORD. The setup wizard validates the connection before saving it.
Open Preferences or Setup and confirm the saved URL. If OpenClaw was temporarily offline, restore the server and reload the app. Mission Control should recover once the server is reachable again.
That message means the desktop updater has not been pointed at a public tagged release yet. It is a release-state issue, not a failure in your local installation.
Open About & Diagnostics inside the app, use Copy Diagnostics, and include that output with your platform and the exact error text you saw. That gives support the version, runtime state, and local paths needed to debug quickly.
If you still have access to the purchase success page, copy the key from there. Otherwise email support from the checkout email address and we can recover the order or resend the license details.
The diagnostics modal can open both the app data folder and logs folder for you. Use those actions instead of manually browsing hidden directories.
Use the download page for install instructions and platform requirements. If automatic updates are not available yet, install the newest public build manually from the release page.
Email support with your diagnostics report and the exact problem you hit.